Dayton claims representative is BWC’s Fraud Finder of the Year

By Jeff Baker, Program Administrator, BWC Special Investigations Department

A claims service specialist (CSS) in our Dayton Service Office is our 2019 Fraud Finder of the Year award winner.

We can’t name the employee because we don’t publicly identify our fraud tipsters, but this longtime BWC veteran tipped us off about a claimant collecting disability benefits after going to prison for shooting a SWAT officer.

“Thanks to this employee’s actions, we were able to save the BWC system more than $2 million,” said Jim Wernecke, director of our Special Investigations Department (SID), referring to the estimated cost over the life of the claim.

With characteristic humility, the CSS, who referred five other allegations to SID during fiscal year 2019, said, “I was just doing my job.”

About a fourth of the nearly 3,000 fraud allegations we received in fiscal year 2019 came from BWC personnel around the state. These included claims representatives, employer representatives, and others who suspected illicit behavior on the part of injured workers, employers, health-care providers or others connected to Ohio’s workers’ compensation system. Our investigations led to an estimated $5.9 million in savings to the BWC system.

“We encourage all BWC employees and the general public to contact us immediately if they suspect fraudulent behavior in our system, even the slightest hint of it,” said Director Wernecke. “We will conduct a thorough investigation, and the sooner we get started, the better.”

To report suspected cases of workers’ compensation fraud, call 1-800-644-6292 (then select option 0, option 4, option 1) or visit www.bwc.ohio.gov.

BWC safety grants protect worker health, save employers time, money

NIOSH-BWC study published in industry journal

By Steve Naber, Ph.D., BWC Business Intelligence and Analytics Manager

For more than 10 years, our Division of Safety & Hygiene has enjoyed the benefits of being in a cooperative research program with the National Institute for Occupational Safety and Health (NIOSH).

Through the program, we share claims with personal information removed and employer data with NIOSH and assist its researchers in various studies that use our data. Working together, we recently completed a study to evaluate the effectiveness of construction equipment Ohio employers purchased using our Safety Intervention Grant program from 2003 to 2016.

The findings

Though the study did not conduct a complete cost-benefit analysis, the data suggest our safety grants help improve worker safety and may also lead to cost savings for Ohio construction industry employers. In terms of cost savings, the study found:

  • An average productivity savings of $24,462 per grant.
  • The average savings due to less rework was $2,931 per grant.
  • The average savings due to reduced absenteeism was $859 per grant.

It also found equipment for cable pulling in electrical trades to be among the most effective. 

Other equipment scoring highly included concrete sawing equipment, skid steering attachments for concrete breaking, and boom lifts. The study’s results appear in the April edition of the Journal of Construction Engineering and Management. You can read the article here.

The objective

The objective of the study was to apply a systematic method to identify the types of construction equipment that were more effective in improving the safety and health of workers. The study’s authors focused on the construction industry because “it is a high-risk industry, and construction employers need more information about effective solutions (interventions) to address safety and health.”

The methodology

The researchers evaluated 153 construction industry safety grants, totaling $6.5 million in equipment costs. The study placed the grants into 24 groups based on the function of the equipment purchased. The analysis emphasized equipment that was purchased in multiple grants and that had high scores for both risk reduction for work-related musculoskeletal disorders and quality of information contained in the safety grant reports.

We provided the data for the study, which included pre-grant and post-grant claims information and employer survey results regarding risk-factor abatement, equipment effectiveness, employee acceptance, and the effects on productivity. The research team developed an evaluation system that assigned scores to each grant based on the quality of the information employers provided addressing these factors. The team then tallied the component scores in these categories to get a total score for each grant that reflected the quality of the information and the equipment effectiveness. BWC researchers also contributed by reviewing and assisting in the development of the scoring system and in preparing the study’s manuscript.

Conclusion

This study supports our belief that employers will see long-term cost savings when they invest in workplace safety. More importantly, investing in safety protects the health and well-being of workers throughout our state. That’s why we’ve been offering these grants to Ohio employers for more than 15 years.  

NIOSH researchers contributing to the study and paper include Brian Lowe, James Albers, Marie Hayden, and Steve Wurzelbacher; BWC’s contributors are Mike Lampl and Steve Naber.

BWC honors five Ohio employers for workplace safety innovations

By Jeff Hutchins, Manager, BWC Quality Assurance & Technical Safety Support

We recently awarded cash prizes to five Ohio employers as part of our annual Safety Innovation Awards. We typically announce the winners at our annual Ohio Safety Congress & Expo, which did not take place as planned due to the COVID-19 pandemic.    

The awards recognize a handful of Ohio employers for developing innovative solutions to safety concerns in their workplaces. Because in-person judging did not happen at safety congress, we made the decision to award the five finalists $3,500 each.

More recently, we decided to place the awards on hiatus for 2021. We will use this time to review the program and prepare to return for 2022. 

“The COVID-19 emergency has forced us to adapt the way we do many things, including our Safety Innovation Awards,” said BWC Administrator/CEO Stephanie McCloud. “Even though we couldn’t provide these finalists the usual ceremony at safety congress, we applaud them for their innovative spirit and commitment to protecting their workers.”

This week, we’ve been posting videos on social media about this year’s award winners. If you missed them, you can learn about all the award winners below.

Diversified Fall Protection (Westlake) – Portable Truss Anchor

Diversified Fall Protection engineers, manufacturers, and distributes fall-protection equipment.

In an industrial setting, working at a height above machinery poses a fall hazard. Unstable ladders and limited styles of fall protection when working in such an environment are ineffective. Contributing to this hazard is the practice of tying off to structures that are not capable of supporting the load if a fall does take place.

This innovation is a portable personal fall protection anchor that installs quickly overhead into the opening of the bottom chord of a roof application. The Portable Truss Anchor uses the overhead truss system in a building to create an Occupational Safety and Health Administration-compliant anchorage point for working in high places. Unlike permanently attached fall protection anchor systems that require a self-retracting lanyard at each location, the Portable Truss Anchor is an alternative solution that installs in minutes – where and when workers need it.

More than 1,000 workers currently use the Portable Truss Anchor with no reported fall-related injures associated with its use.

Watch a video about Diversified Fall Protection’s Portable Truss Anchor on BWC’s YouTube Channel.

Fort Amanda Specialties (Lima) – Custom Cleaning-in-Place Safety Solution

Fort Amanda Specialties LLC is a joint venture of Nouryon and BASF Corporation. It is a chemical producer of high-quality chelates.

The production process uses transport screws to move solid product in a multi-product processing unit. Cleaning out these screws during product changes created safety exposures as workers had to remove the lids to wash the screws. This exposed workers to unguarded moving machinery, high-pressure water spray, and slip hazards from overspray on walking-working surfaces.

The company designed custom-made wash lids with Plexiglass windows for inspection as well as permanently mounted spray nozzles inside.  

The solution eliminates contact with moving equipment and exposure to high-pressure water. The enclosure contains wash water, reducing water use and eliminating slip hazards.

Watch a video about Fort Amanda Specialties’ Custom Cleaning-in-Place Solution on BWC’s YouTube Channel.

Mt. Vernon City Schools (Knox County) – Rapid Barricade

Mt. Vernon City Schools is a school district serving 3,800 students at six elementary schools, one middle school, one high school, and a digital academy. 

If a school or other public building experiences a threat, most will activate a lock-down procedure. Door locking devices must be easy to deploy and remove and must withstand extreme force. Some locking devices do not comply with building/fire codes, require facility modifications to install or tools to deploy, and some require workers to verify deployment from a public area (i.e. the hallway), which exposes them to the threat.

The need was for a temporary door-locking device that meets all the fire code and Americans with Disabilities Act (ADA) requirements and was always available, not stored somewhere.

School maintenance personnel worked with a local machine shop to create the now-patented Rapid Barricade. Workers can install the Rapid Barricade on any ADA-compliant door. It deploys in seconds and can withstand 1,200 pounds of force.

Watch a video about Mount Vernon City Schools’ Rapid Barricade on BWC’s YouTube Channel.

TFO Tech Co., LTD (Jeffersonville) – Furnace Pulley Unloader

TFO Tech Co. LTD produces automotive wheel hubs, crankshafts, CVT pulleys, and other parts.

Workers had to manually rake 10- to 13-pound parts approximately 2.5 feet into a bin as the parts exited the heat treat furnace. The parts coming from the furnace are near 300 degrees Celsius, meaning excessive heat was a hazard. The raking motion also exposed workers to ergonomic hazards – shoulder, elbow, back, and chest were the main areas of the body affected.

The innovation drops down and encloses the parts in a steel frame. The frame slides the product off the side of the conveyor and into the basket. Rather than manually raking the parts, workers complete the process with the push of a button. This removes the physical (ergonomic) aspect of the process and reduces the employees’ heat exposure because the operator’s panel is about 5 feet farther from the hot parts than the original operating position.

Watch a video about TFO Tech Co., LTD.’s Furnace Pulley Unloader on BWC’s YouTube Channel.

thyssenkrupp Bilstein of America (Hamilton) – Near Miss Reporting App

thyssenkrupp Bilstein of America manufactures shock absorbers for high-performance automobiles, motorsports, and off-road vehicles.

In a manufacturing facility that works around the clock with nearly 700 employees, unsafe acts and unsafe conditions were occurring. Unfortunately, they were often not reported, nor addressed. Before implementation, workers reported an average of four near misses per month, most coming from a few supervisors. Reporting was a cumbersome process, requiring the worker to download a four-page document from the intranet before completing it, printing it, and having it signed by multiple people.

This innovation changed the reporting process from a tedious paper document to a short, quick, and easy electronic submission via app. The company developed it using web-based software called Smartsheet. Now, any worker can submit the online form in the app, which inputs the information into a database similar to an Excel spreadsheet.

Near miss reports have increased from approximately 48 per year to more than 500 per year. The company’s Occupational Safety and Health Administration recordable rate dropped from 3.03 to .91, and its lost-time accident rate dropped from 3.61 to 0.

Watch a video about thyssenkrupp Bilstein of America’s Near Miss Reporting App on BWC’s YouTube Channel.