Customers show us the love during COVID-19

BWC’s economic, health and safety initiatives draw high praise

By Winnie Warren, BWC Interim Chief of Employer Services

Working for the state of Ohio, we all know our job is to serve our fellow Ohioans and hopefully make a positive difference in their lives, so it’s gratifying when our colleagues and leaders take note — an email or video message from Administrator Stephanie McCloud, for instance, or a nod from Governor Mike DeWine at his daily press briefings.

But it’s doubly rewarding when the people you serve reach out and thank you themselves. We’ve received many emails, phone calls and social media posts in recent weeks praising our efforts to help business owners through the COVID-19 pandemic. One call in particular stands out. It was from Heather Baines, the founder and president of HR Construction Services LLC in Cleveland.

Heather Baines, founder and president, HR Construction Services in Cleveland

Heather wanted to personally thank us for two things — a check she received in late April for $9,450, her company’s share of the $1.6 billion dividend we sent to Ohio employers to ease the impact of COVID-19 on their bottom line. She also appreciated the box of 50 face coverings we sent her as part of our Protecting Ohio’s Workforce – We’ve got you covered initiative.

She said both were blessings at a critical time.

“Between the financial help and the masks, it almost made me want to cry because it shows I’m not forgotten,” Heather said. “There have been some terrible days – days where I questioned, ‘What am I doing and why am I still doing this?’”

Heather told me about her business, that all the reasons she started her company — to hire local contractors and bring diversity to jobsites in her hometown while growing a minority-owned business — were coming to fruition. Then the pandemic hit and made a mess of everything.

Getting that check from BWC meant everything, she said. It meant she could pay her workers, her office rent, purchase jobsite materials and fund her employees’ benefits. (Nearly 200,000 Ohio employers received a dividend, which roughly equaled their entire BWC premium in policy year 2018.)

“We’re still new in the construction industry, so paying on time is huge for me,” said Heather, who founded her company in 2015. “That’s a great reputation to have. The money goes out as quick as it comes in, but that check was tremendous and made a big difference.”

The face coverings were another godsend, she said. In late May we started sending at least 2 million face coverings to employers across the state to weaken COVID-19’s spread. We’re not billing employers for this initiative. At less than a dollar a piece, we’re picking up the tab from this year’s budget.

Heather told me her employees had been wearing disposable masks that cost her up to $5 a piece, and they were using the same one on multiple days because supply was hard to find. Her neighbor, who was making masks for health care workers, made some for Heather’s employees, too. Then BWC’s shipment arrived.

“It meant a whole lot that my company was a part of the distribution,” she said. “So often things are given to larger companies, and it’s the smaller ones that can really use the help.”

Thank you to Heather for sharing her story. We’re so glad our mission and agency values of providing superior customer service show up in a myriad of ways. We’re proud to serve Ohioans every day, but especially in their greatest time of need.

Crew members of HR Construction Services in Cleveland wear face coverings provided by BWC while working on an overpass in Cleveland.

Stand down focuses on keeping workers safe in trenches

By Michael Marr, BWC Safety Technical Resources Consultant

In February, a 34-year-old worker died when a trench he was working in collapsed in Licking County. Just last month, a trench collapse killed two workers in Starkville, Mississippi.

Unfortunately, these tragic incidents are reminders of the potential dangers of trenching and excavation work. However, most trenching injuries and fatalities are preventable with proper training and safety equipment.

The 2020 Trench Safety Stand Down, scheduled for June 15-19 and sponsored by the National Utility Contractors Association, gives employers an opportunity to talk directly to their workforce and others about trenching and excavation hazards and to reinforce the importance of protecting workers from them.

The Trench Safety Stand Down encourages employers to take a break to have a toolbox talk or another safety activity to draw attention to the specific hazards related to working in and around trenches and excavations.

At BWC, we support the stand down and we are strongly committed to preventing trenching accidents, which are often deadly. Earlier this year, we launched the Trench Safety Ohio campaign with accompanying website, TrenchSafetyOhio.com, to increase awareness of the hazards of working in trenches and promoting safe trenching work practices.

Due to the ongoing COVID-19 pandemic, we realize it may be a challenge to conduct in-person events, but you can still share resources like our trench safety card (in English and Spanish) with your workers. You also can find additional items and information on our Trench safety resources page.

Additionally, the BWC Learning Center has a recorded webinar – Trenching Overview: A Focus Four Initiative – you and your employees can view for free. Simply log in to the BWC Learning Center, search for Trenching Overview, click the link, and enroll. Employers who have not yet established a BWC Learning Center login can view instructions here.

Whether it’s watching a webinar, sharing videos or information online, or having a smaller event, following proper physical distancing protocols, we hope you’ll take part in the 2020 Trench Safety Stand Down.

Additional resources
OSHA Trenching and Excavation webpage
NIOSH Trenching and Excavation webpage
CPWR Trench Safety webpage