By Jeff Baker, Program Administrator, BWC Special Investigations Department
We have received 2,000 calls since we launched our new Fraud Hotline system ten months ago during International Fraud Awareness Week 2017. The 200 calls a month, means we have received nearly 10 each work day, or more than one every working hour!
In our November 14, 2017 blog, we noted that calling the BWC Fraud Hotline is the most interactive and direct way for you to report an allegation of fraud. Our hotline puts you in direct contact with an agent in our Special Investigations Department, one ready and willing to listen to your concerns.
Our hotline agents have years of investigative knowledge, skills and experience securing the essential information from sources. Whether the fraud hotline agent is Connor, Jake, Jeff, Karen, Karie or Loryn, or any of our 25 fraud analysts assigned to our special investigations unit statewide, callers know within seconds that they have reached a committed, respectful professional.
These same agents also receive and process fraud referral forms submitted by sources who report their suspicions via a Report Fraud link on bwc.ohio.gov. Just last month, for example, the convictions of Jason C. Smith and Walter M. Patterson were the result of fraud referral forms submitted to our hotline.
If you’re concerned about the alleged fraudster discovering your identity, rest assured. Your identity may remain either anonymous or confidential, depending on your preference. In addition, you don’t need to prove any facts or even have 100 percent confidence in your suspicion. You need only to suspect that fraud may have occurred or continues to occur. We’ll take care of the rest.
We look forward to hearing from you, so give us a call at 1-800-644-6292 if you suspect fraud. We will conduct the investigation and determine the facts. Together, we are successfully combatting workers’ compensation fraud in Ohio – one call and referral form at a time.
Thank you for your support!